Terms and Conditions

These conditions of use govern your access to and use of the Bovada Casino website and related services, including your player account, casino games, deposits and withdrawals, promotions, and support tools.

By visiting the site, registering an account, making a deposit, playing real-money or free-play games where offered, or participating in a promotion, you agree to follow these platform rules. If you do not agree, you should not use the services.

This page is meant to be clear and practical. It explains the main rights, responsibilities, and restrictions that apply to players and to the operator of the platform.

Who can play: age, location, and legality

Bovada Casino is intended for adults only. You must be of legal gambling age in the jurisdiction where you are located.

Online gambling laws can differ by region and can change over time. It is your responsibility to confirm that accessing the site and using the services is lawful where you are. The operator may restrict, limit, or block access in certain countries, states, territories, or other regions, and may do so without making all services available everywhere.

Account sign-up: getting started the right way

When creating an account, you agree to provide accurate, complete, and current information and to keep it updated. Your account must be registered in your own name, using details that belong to you.

To protect players and the platform, the operator limits how many accounts a person may open or use. Creating multiple accounts to gain an advantage - including to claim promotions more than once or to avoid limits - is not permitted.

If any required information is missing, inconsistent, or appears misleading, your account may be restricted until the issue is resolved.

Verification checks: why documents may be requested

Bovada Casino may request information or documentation to confirm details such as:

• identity and age
• address or location
• ownership of a payment method or wallet address
• account security and fraud prevention checks

These checks help support responsible gaming, protect account holders, and meet operational and compliance standards. Verification may be required before certain withdrawals, after account changes, or when unusual activity is detected. If verification is not completed, some services (including withdrawals or promotion eligibility) may be limited.

Your account, your responsibility

You are responsible for keeping your login details private and for all activity that occurs under your account, whether or not you authorized it. If you believe someone has accessed your account, contact support as soon as possible.

Player accounts are personal. They may not be shared, transferred, sold, or used on behalf of another person. Using another person’s account - or letting someone else use yours - can lead to restrictions, cancelled promotions, or account closure.

Deposits, withdrawals, and your balance: what to expect

Bovada Casino offers multiple payment options, and the available methods, limits, processing times, and verification requirements can vary by location, banking provider, and internal risk checks. Supported methods may include card payments (such as Visa and American Express), bank-based options (including bank wire transfer), and cryptocurrencies (including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether), among others.

Withdrawals are typically subject to review before approval. The operator may apply reasonable checks to confirm account details, verify payment method ownership, and investigate suspected fraud, chargeback abuse, or other misuse. These reviews are intended to protect legitimate players and the integrity of the platform.

Your account balance may include cash funds and, where applicable, promotional funds. Promotional funds may not be withdrawable until their requirements are met.

Bonuses and promo offers: key rules that matter

Bonuses, free spins, and other promotions come with additional bonus terms that apply on top of these service terms. Always review the specific promotion rules shown at the time you opt in, since eligibility and requirements can differ between offers.

Common promotion conditions may include:

• eligibility rules and location-based restrictions
• minimum deposit requirements (many offers require at least $20)
• time limits (many bonus offers expire if not completed within 6 months of activation)
• wagering requirements and contribution rates by game type
• game exclusions (for many offers, craps and live dealer games do not contribute)
• maximum bet limits during wagering (for some offers, casino bets may be limited to 20% of the deposit while wagering is in progress)
• maximum cashout rules that may cap withdrawals from bonus play to the bonus amount plus winnings after meeting wagering

Promotional balances are typically sticky by default, meaning bonus funds and related winnings cannot be withdrawn until the wagering requirement is completed. If wagering is not completed in time, the bonus and any associated winnings may be forfeited.

Bovada Casino may also restrict “bonus abuse” behavior. This includes multiple accounts, coordinated play intended to exploit an offer, or play patterns designed to artificially satisfy wagering requirements.

Game access and site availability: service can change

The platform is designed to provide access to casino games and related services, but availability can depend on your location, device, browser, operating system, third-party providers, scheduled maintenance, and unexpected technical issues.

Games, features, payment options, and promotions may be added, removed, suspended, or limited at any time. The operator does not promise that every game or feature will always be available or work on every device.

Fair play rules: what’s not allowed

Using the site means playing fairly and using the services for personal entertainment, not for misuse or manipulation. Prohibited behavior may include:

• providing false or misleading information
• fraud, payment abuse, or chargeback misuse
• collusion with other players or coordinated play intended to manipulate outcomes
• attempting to exploit promotions, wagering rules, or system weaknesses
• using bots, scripts, unauthorized automation, or tools designed to gain an unfair advantage
• attempting to interfere with the platform, games, or networks, including security testing without permission
• allowing someone else to use your account or using an account that is not yours

If the operator reasonably believes prohibited conduct has occurred, it may take action to protect the platform and other players.

Account limits and enforcement: what the operator may do

To maintain a safe and fair environment, Bovada Casino may, where reasonable and appropriate:

• restrict access to parts of the site
• delay or decline a promotion, or remove promotional funds where an offer is misused
• place withdrawals or transactions on hold while a review is completed
• request additional verification
• suspend or close an account

These actions may be taken when rules appear to have been broken, verification is incomplete, or activity suggests fraud, payment risk, or misuse of promotions. When possible, the operator aims to handle reviews in a practical, fair way and resolve questions through support.

Mistakes and technical problems: how corrections are handled

From time to time, errors can happen - including display issues, incorrect bonus calculations, wrong balances, game malfunctions, interrupted sessions, or other technical faults.

If an obvious error occurs, Bovada Casino may correct the mistake and adjust account entries affected by it in a reasonable manner. This can include correcting balances, reversing unintended credits, or voiding results that were clearly caused by a malfunction rather than normal gameplay. If you notice something that looks incorrect, contact support promptly so it can be reviewed.

Responsible gaming: keeping play healthy

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. If playing stops feeling manageable, it’s important to take a break and seek help.

Responsible gaming tools or account restrictions may be available, such as limits or self-exclusion options. You can also review the dedicated guidance on the site’s Responsible Gaming page.

Intellectual property: using the site content properly

The website, its design, branding, logos, text, software elements, and other original materials are owned by the operator or used under license. You may use the site for personal, non-commercial purposes related to your play.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site content or software without written permission, except where permitted by applicable law.

Third-party services: games, payments, and tools

Some parts of the platform rely on third-party providers, such as game studios, payment processors, identity verification services, hosting, and security tools. Availability and performance of these services can be affected by factors outside the operator’s direct control.

Where third-party terms apply (for example, a payment provider’s rules), you agree to follow them when using that service.

Liability limits: practical boundaries

Bovada Casino aims to operate responsibly, but it cannot accept responsibility for losses or damages caused by events outside reasonable control or by factors such as:

• service interruptions, maintenance, or unexpected outages
• device, browser, or connection issues on the user side
• mistakes made by the player, including sending funds to the wrong address or using unsupported payment details
• third-party provider failures or delays
• events such as natural disasters or other force majeure circumstances
• misuse of the services or breach of these conditions of use

Nothing in these terms is intended to limit rights that cannot be excluded under applicable law.

“As is” and “as available”: no constant uptime promise

The website, games, and services are provided on an “as is” and “as available” basis. While the operator works to keep the platform reliable, uninterrupted access, constant availability, and error-free operation cannot be guaranteed at all times.

Updates to these rules: staying current

Bovada Casino may update these service terms from time to time to reflect operational changes, new features, legal requirements, or security improvements. The most recent version posted on the website applies from the date it is published, unless another effective date is stated.

Continuing to use the platform after updates are posted means you accept the revised terms. It’s a good idea to review this page periodically.

Other policies that also apply

Depending on how you use the platform, additional policies may apply. These may include:

• the Privacy Policy
• cookie information and preferences
• bonus-specific terms shown with each offer
• AML/KYC-related requirements and verification guidance where applicable

If there is a conflict between an individual promotion’s rules and these general platform rules, the promotion’s specific terms typically govern that offer.

Need help: contact Bovada Casino support

If you have questions about these conditions of use, your account, verification, payments, or promotions, you can contact support through the site’s available channels, including live chat and email at service@bovada.lv. Phone support may also be available, including General Support at 1-888-263-0000 and Casino support at 1-866-234-1324.

Using clear rules helps protect players and keeps gameplay fair. By keeping your details accurate, playing responsibly, and following the platform rules, you help ensure a safer, smoother experience for everyone on Bovada Casino.